PQASSO/ Trusted Charity

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New Horizons Mental Health  achieved the PQASSO/ Trusted Charity Quality Mark award recognising the excellent work it does as a third sector organisation in Wales.  

The achievement of this award is a welcome recognition of the on-going contribution that our service-users, volunteers, staff and trustees all make in ensuring New Horizons offers a quality service.

Carolyn Sansom, Chair of New Horizons

PQASSO / Trusted Charity  is part of the National Council for Voluntary Organisations (NCVO), and is the only UK quality standard designed to help third sector organisations operate more effectively and efficiently.

New Horizons was assessed against the 11 standards of effective practice in PQASSO / Trusted Charity , including in governance, leadership and management, managing staff and volunteers and managing money, and proved to meet all standards.

New Horizons offers a range of opportunities for adults who live in RCT and Merthyr who are experiencing mental health issues including courses from the Cwm Taf Recovery College, peer support, activities including art & craft, a youth project, a choir and the successful management of the Mental Health Support website.

Heledd Kirkbride, PQASSO / Trusted Charity  Wales Officer, NCVO said

“We are delighted for the trustees, staff and volunteers of New Horizons that they have achieved the PQASSO / Trusted Charity Quality Mark. We know that organisations using PQASSO  / Trusted Charity  benefit by having better governance, better systems and procedures and better quality of services for their users and it is great that the community of PQASSO  / Trusted Charity  users in Wales is growing”.